Crisis Engagement Specialist (PRN) – Living Room

One Hope United; Springfield (IL); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance

Paid Vacation

Paid Personal Days

Mental Health Day

Paid Sick Days

Medical, Dental, Vision benefits

403(b) retirement

Flexible Spending Accounts

Health Savings Account

Dependent Care

Commuter Benefits

Life Insurance

Long-Term Disability

Supplemental Life & ADD

Legal Plans

Pet Insurance

EAP Counseling

Career Development

Supervision Hours

Job summary

One Hope United is seeking a Living Room PRN Engagement Specialist in Springfield, IL. The role supports the Crisis Care service team, engaging individuals in crisis, providing direct crisis response, and linking to community resources to promote crisis stability.

The position requires flexibility to cover evenings, nights, weekends, and holidays, working with a team including mobile crisis staff, and adhering to HIPAA and confidentiality standards.

Qualifications

• Education: High school diploma / GED; CRSS/CPRS preferred.
• Experience: Peer engagement/home visiting; lived experience.
• Other: Reliable transportation and valid driver’s license with OHU insurance coverage.

Responsibilities

• Provides 24/7 crisis intervention during assigned shifts.
• Response to crisis is on-site at Living Room location.
• Work outside regular hours, weekends and holidays as needed.
• Engage, advocate, support individuals and families in crisis.
• Coordinate referrals to community resources and services.
• Document interactions per HIPAA guidelines.
• Maintain professional relationships with partners and agencies.
• Must transport clients as required.

Skills

Crisis intervention

HIPAA knowledge

Communication skills

Confidentiality

Documentation

Team collaboration

Driving

Education

High school diploma / GED

CRSS/CPRS preferred

Tools

Windows proficiency

Job description

One Hope United is seeking a Living Room PRN Engagement Specialist in Springfield, IL. The role supports the Crisis Care service team, engaging individuals in crisis, providing direct crisis response, and linking to community resources to promote crisis stability.

The position requires flexibility to cover evenings, nights, weekends, and holidays, working with a team including mobile crisis staff, and adhering to HIPAA and confidentiality standards.