24/7 Crisis Specialist & Case Manager

One Hope United; Springfield (IL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance up to $2500/year

Paid vacation days

Paid personal days

Paid mental health day

Paid sick days

Medical, dental, vision benefits

403(b) retirement plan

Flexible spending accounts

Job summary

One Hope United is seeking a Living Room PRN Crisis Specialist/Case Manager in Springfield, IL. The role provides on-site crisis intervention, case management, counseling, and mental health services to adults, 24/7/365 within the Living Room program.

Under supervision, you will assess immediate needs, coordinate with care providers, and document services in a timely, trauma-informed manner. A BS/BA in a human services field and valid driver’s license are required.

Qualifications

• Education: BS/BA in a human service-related field.
• Experience: 1–3+ years related experience, preferred.
• Other: Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance.

Responsibilities

• Provides on-site crisis intervention during assigned shift (including evenings, overnights, weekends, holidays).
• Conducts in-person crisis/safety assessments with Peer Support professional.
• Facilitates linkage to levels of care and resources for clients in crisis.
• Provides follow-up services including Mental Health Assessments and Treatment Plans.
• Completes Medicaid-compliant documentation within established timelines.

Skills

Crisis intervention

Case management

Microsoft Office

Communication

Teamwork

Education

BS/BA in human services

Job description

One Hope United is seeking a Living Room PRN Crisis Specialist/Case Manager in Springfield, IL. The role provides on-site crisis intervention, case management, counseling, and mental health services to adults, 24/7/365 within the Living Room program.

Under supervision, you will assess immediate needs, coordinate with care providers, and document services in a timely, trauma-informed manner. A BS/BA in a human services field and valid driver’s license are required.