On-Site Credit & Collections Specialist

Vaco; Clearwater (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

Vaco by Highspring is seeking a Credit & Collections Associate in Clearwater, FL. The role starts on the phone queue and, after ramping up, you will manage your own portfolio of accounts. The position is on-site in Clearwater with standard hours and requires a customer-service mindset.

Compensation is $22/hr, with a 6-month contract to hire and overtime as needed. The schedule runs roughly 8am–5pm, on-site every day.

Qualifications

• About 2 years of Accounts Receivable or collections experience, ideally B2B.
• Strong customer service and phone skills; comfortable on calls most of the day.
• Basic Excel and MS Office proficiency required.
• Oracle or SAP experience is a plus.
• A sense of urgency, strong communication, and multitasking in a fast-paced environment.
• HS diploma or GED is required.

Responsibilities

• Answer inbound calls for payments and credit questions.
• Make outbound calls on delinquent accounts.
• Help customers resolve invoice discrepancies before payments are processed.
• Work declined and expired credit cards daily.
• Review credit hold orders and decide next steps per guidelines.

Skills

Accounts Receivable

Customer Service

Phone Skills

Education

HS diploma or GED

Tools

Excel

Oracle

SAP

Job description

Vaco by Highspring is seeking a Credit & Collections Associate in Clearwater, FL. The role starts on the phone queue and, after ramping up, you will manage your own portfolio of accounts. The position is on-site in Clearwater with standard hours and requires a customer-service mindset.

Compensation is $22/hr, with a 6-month contract to hire and overtime as needed. The schedule runs roughly 8am–5pm, on-site every day.