On-Site Community Operations Leader

FirstService Residential; Nashville (TN); On-site; USD 97,000 - 99,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Occasional travel

Job summary

FirstService Residential in Lebanon, TN is hiring a Community Association Manager to oversee on-site operations and lead cross-functional teams to meet company objectives.

The role focuses on contract compliance, vendor management, and delivering quality service to residents. You will build relationships with boards, coordinate projects, track work orders, and ensure timely, within-budget completion while maintaining high standards of service.

Qualifications

• Bachelor’s degree in business or related field.
• 3+ years in property operations, hospitality, or construction.
• Strong organizational and interpersonal skills.
• Ability to manage budgets and schedules.

Responsibilities

• Provide leadership to assigned property and book of business.
• Lead a team within a property and uphold standards.
• Coordinate with Board of Directors and regional teams.
• Ensure contractual obligations are met under the association agreement.
• Initiate contact with new residents.
• Conduct site inspections and propose improvements.
• Oversee construction projects and budget adherence.
• Manage documentation in the client portal and meetings.

Skills

Property Operations

Leadership

Communication

Problem Solving

MS Office

Education

Bachelor's in Business

Tools

Outlook

Windows

Job description

FirstService Residential in Lebanon, TN is hiring a Community Association Manager to oversee on-site operations and lead cross-functional teams to meet company objectives.

The role focuses on contract compliance, vendor management, and delivering quality service to residents. You will build relationships with boards, coordinate projects, track work orders, and ensure timely, within-budget completion while maintaining high standards of service.