On-Site Community Experience Coordinator

Regus; Garland (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 company holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus program and hourly pay

Job summary

IWG is seeking a Community Associate for an on-site role at our Garland center. You’ll work with new and existing customers to maintain the center’s community and handle administrative needs so clients can focus on their business.

A typical day includes greeting guests, assisting with Wi‑Fi and projector setup, processing invoices, coordinating events, and opening tickets in our service portal. Strong communication and multitasking are essential, along with MS Office proficiency.

Qualifications

• Must have 1+ years of customer service experience.
• Strong communication and relationship-building.
• Able to adapt to fast-changing situations.
• Experience using MS Office and basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Assist customers and maintain the center's community.
• Handle administrative requests, invoicing, and ticketing.
• Support events planning and center communications.
• Open tickets in the service portal and coordinate with managers.

Skills

Customer service

Communication

Problem solving

MS Office

Tools

MS Office

Job description

IWG is seeking a Community Associate for an on-site role at our Garland center. You’ll work with new and existing customers to maintain the center’s community and handle administrative needs so clients can focus on their business.

A typical day includes greeting guests, assisting with Wi‑Fi and projector setup, processing invoices, coordinating events, and opening tickets in our service portal. Strong communication and multitasking are essential, along with MS Office proficiency.