On-site Community & Engagement Specialist

Regus; Providence (RI); On-site; USD 46,838,000 - 52,349,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Bonus program

Job summary

IWG is seeking a Community Associate for an on-site role in Edmond, OK. You will build and maintain a thriving center community, assist customers with day-to-day needs, and ensure accurate service delivery. A hands-on, friendly approach helps customers focus on their business while you manage operations and relationships.

You’ll handle Wi‑Fi changes, mail and package inquiries, and invoicing. The job emphasizes teamwork, reliability, and the ability to adapt to a lively, customer-facing

Qualifications

• 1+ years of customer service experience
• Ownership mindset: take problems and resolve them
• Positive, enthusiastic, adaptable to fast-changing situations
• Legally eligible to work where you apply and at least 18 years old

Responsibilities

• Greet and assist customers with requests (Wi‑Fi, directions, packages)
• Open and manage service tickets, coordinate with center team
• Organize events and help set up networking activities for the center

Skills

Customer service

Communication

Problem solving

MS Office

Job description

IWG is seeking a Community Associate for an on-site role in Edmond, OK. You will build and maintain a thriving center community, assist customers with day-to-day needs, and ensure accurate service delivery. A hands-on, friendly approach helps customers focus on their business while you manage operations and relationships.

You’ll handle Wi‑Fi changes, mail and package inquiries, and invoicing. The job emphasizes teamwork, reliability, and the ability to adapt to a lively, customer-facing