On-Site Community Associate - Growth, Benefits & Balance

Regus Management Group, LLC; Cambridge (MA); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Work life balance

Paid time off

11 Paid Company Holidays

401K Program with company match

Health care for full-time employees

Quarterly bonus plan and hourly rate

Training and development

Professional workplace with business-c

Résumé du poste

IWG in Cambridge is seeking a friendly Community Associate to welcome guests, manage center services, and support members across diverse industries. You’ll help with check-ins, Wi‑Fi setup, directions, and basic IT assistance, ensuring smooth daily operations.

In this on-site, fast-paced role, you’ll coordinate events, handle inquiries, and liaise with the City Manager to keep posters, invites, and notices up to date.

Qualifications

• 1+ years of customer service experience.
• Ability to manage multiple tasks and provide excellent service.
• Legally eligible to work in the United States and at least 18 years old.
• Experience using MS Office and basic IT equipment.

Responsabilités

• Welcome and assist customers in the center, ensuring a positive experience.
• Set up equipment, assist with Wi‑Fi and directions, and resolve basic inquiries.
• Coordinate events and networking activities, and liaise with the City Manager as needed.
• Ensure accurate service charges and proper invoicing for center services.

Connaissances

Customer service

MS Office

Multi-tasking

Communication

Problem solving

Description du poste

IWG in Cambridge is seeking a friendly Community Associate to welcome guests, manage center services, and support members across diverse industries. You’ll help with check-ins, Wi‑Fi setup, directions, and basic IT assistance, ensuring smooth daily operations.

In this on-site, fast-paced role, you’ll coordinate events, handle inquiries, and liaise with the City Manager to keep posters, invites, and notices up to date.