Resident Services Administrative Coordinator

Postgraduate Center for Mental Health; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Postgraduate Center for Mental Health in New York City seeks an administrative assistant to support the Program Director and residence staff. You will handle phone screening, visitor/vendor logs, and data entry to ensure smooth operations.

Strong communication, detail orientation, and organization are essential. Roles include preparing correspondence, managing records, and coordinating with vendors, with on-site work and training provided.

Qualifications

• High School Diploma or equivalent is required.
• Secretarial and/or office administrative training preferred.
• Minimum two years office experience, preferably in a secretarial or administrative assistant capacity.

Responsibilities

• Answers and screens telephone calls, directs callers, and takes messages.
• Answers general inquiries from residents and provides direction and assistance as needed.
• Ensure all resident visitors sign in at the Visitor Log; vendors sign in/out.
• Assist in obtaining bids with vendors and maintaining office supplies.
• Maintain general/financial records and handle data entry tasks (per diem, petty cash, invoices).
• Update residential data, draft correspondence to tenants, and manage logs.
• Upload LIHTC documentation and enter OMH CAIRS data monthly where applicable.
• Provide linkage with community resources for clients and staff.
• Report emergencies to clinical staff and document events in logs.

Skills

Strong customer services

Interpersonal skills

Oral and written communication

Typing speed

Detail oriented

Well organized

Basic math

Time management

Team collaboration

Education

High School Diploma or equivalent

Secretarial training

Office experience

Tools

Microsoft Office

Foothold AWARDS

Job description

Postgraduate Center for Mental Health in New York City seeks an administrative assistant to support the Program Director and residence staff. You will handle phone screening, visitor/vendor logs, and data entry to ensure smooth operations.

Strong communication, detail orientation, and organization are essential. Roles include preparing correspondence, managing records, and coordinating with vendors, with on-site work and training provided.