On-Site Client Success & Renewal Pro

Trane Technologies plc; West Palm Beach (FL); On-site; USD 41,000 - 83,000; Full time

Job summary

Trane Technologies plc in West Palm Beach, FL is hiring a Client Service Representative to deliver exceptional service and support within the service agreement renewal process. You will quote, follow up on leads, and collaborate with the sales and operations teams to meet financial goals.

This on-site role emphasizes growth, customer satisfaction, and timely responses in a dynamic environment. The position reports to the Service Leader and includes responsibilities across contract renewals,

Qualifications

• Certificate/degree from college or technical school with two years related experience and/or training, or three years with HS Diploma/GED.
• Strong customer orientation toward focus, service, and relationship building.
• Effective communication in person, by phone, and in writing.

Responsibilities

• Maintain customer satisfaction, retention, and growth for assigned portfolio.
• Prospect for new customers and identify service opportunities.
• Coordinate proposals with the estimating team and deliver to customers within deadlines.
• Manage customer accounts, strategies, and visits; monitor budgets and AR.
• Ensure timely responses to inquiries and monitor account performance weekly.

Skills

Customer service

Communication

Problem solving

Sales support

Teamwork

Education

College/technical school degree

HS Diploma/GED

Job description

Trane Technologies plc in West Palm Beach, FL is hiring a Client Service Representative to deliver exceptional service and support within the service agreement renewal process. You will quote, follow up on leads, and collaborate with the sales and operations teams to meet financial goals.

This on-site role emphasizes growth, customer satisfaction, and timely responses in a dynamic environment. The position reports to the Service Leader and includes responsibilities across contract renewals,