On-Site Client Services & Workplace Operations Specialist

SPS; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Job summary

SPS Global is seeking a Client Services Associate to support daily office operations including mail, shipping, copy/print, and office services in an on-site environment in El Paso, TX. The role emphasizes exceptional service and organization across multiple duties.

The position includes reception backup, hospitality support, and assisting with conference room setups, stocking supplies, and coordinating moves when needed. Strong customer service and multitasking abilities are essential.

Qualifications

• High School Diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic proficiency with Microsoft Office Suite and ability to learn new systems.
• Ability to work independently and collaboratively.
• Professional appearance, demeanor, and attitude.

Responsibilities

• Receive, sort, track, and distribute incoming mail and packages.
• Process outgoing mail and shipping transactions.
• Perform shipping and receiving duties and maintain appropriate documentation.
• Notify employees of deliveries and respond to mail and package inquiries.
• Assist with copy/print requests and monitor multifunction devices (MFDs).
• Replenish toner, paper, and other office supplies as needed.
• Submit work orders for equipment or workplace service requests.
• Stock and maintain pantry, kitchen, barista, conference, and meeting areas.
• Assist with meeting and conference room setups.
• Maintain clean, organized, and professional business service areas.
• Support light maintenance, workplace organization, and office moves as needed.
• Monitor supply inventory and replenish or order materials when necessary.
• Provide 5-star customer service to clients and employees.
• Provide reception or concierge coverage when needed.
• Build positive and professional relationships with customers and internal teams.
• Maintain professionalism and discretion when handling sensitive requests.
• Train backup personnel on established procedures.
• Proactively assist with additional responsibilities during downtime.

Skills

Customer service

Organization

Time management

Communication

Independent & collaborative work

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

SPS Global is seeking a Client Services Associate to support daily office operations including mail, shipping, copy/print, and office services in an on-site environment in El Paso, TX. The role emphasizes exceptional service and organization across multiple duties.

The position includes reception backup, hospitality support, and assisting with conference room setups, stocking supplies, and coordinating moves when needed. Strong customer service and multitasking abilities are essential.