Field Services & Office Concierge Specialist

Spsnorthamerica; Boston (MA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Career growth

Learning & development

Employee recognition

Paid time off

Bonuses

Job summary

SPS is a global workplace solutions company seeking a Field Support Specialist to backfill across multiple locations and provide top-tier office services. The role covers mail, reprographics, and front-of-house support with a focus on customer satisfaction and SLA adherence.

Travel within the region is required, and strong communication, organization, and multitasking skills are essential for success in this role.

Qualifications

• High School Diploma (or equivalent) required.
• 6+ months prior work experience preferred.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.

Responsibilities

• Provide world class service to all clients in all forms of communication.
• Process inbound and outbound mail/packages and sort by recipient/department.
• Perform shipping and receiving duties for materials including packaging and sealing shipments.

Skills

Customer Service

Verbal Communication

Written Communication

MS Office

Multitasking

Organization

MFD Equipment

Shipping/Receiving

Education

High School Diploma

Tools

MS Office Suite

Job description

SPS is a global workplace solutions company seeking a Field Support Specialist to backfill across multiple locations and provide top-tier office services. The role covers mail, reprographics, and front-of-house support with a focus on customer satisfaction and SLA adherence.

Travel within the region is required, and strong communication, organization, and multitasking skills are essential for success in this role.