On-Site Central Scheduler for Physical Therapy Clinics

Select Medical; St. Louis (MO); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Excellent Orientation Program

Paid Time Off (PTO)

Extended Illness Days (EID)

Health, Dental, and Vision Insurance

Life Insurance

Short- and Long-Term Disability

401(k) Retirement Plan with employer—|

Personal and Family Medical Leave

Job summary

SSM Health Physical Therapy - Outpatient Division is seeking a Central Scheduler to join our on-site team in Hazelwood, MO. This role involves handling high volumes of calls to schedule patients across our large outpatient network, obtaining authorizations, and delivering exceptional customer service with multitasking on dual monitors.

Responsibilities include coordinating with multiple clinics, using the EPIC system, and explaining processes to patients while supporting clinic staff and

Qualifications

• High School Diploma or equivalent required.
• One year in medical office setting that required multi-tasking.
• Knowledge of health insurance preferred.
• Strong computer and customer service skills a must.

Responsibilities

• High volume calls - making and taking - to schedule patients for physical therapy.
• Supports 84+ outpatient physical therapy clinics.
• Obtain and track authorizations.
• Exceptional communication and customer service skills.
• Multitasking.
• Working with dual monitors.
• Use of EPIC system.
• Working with clinic staff and referral sources.
• Ability to explain processes to patients.

Skills

High volume calls

Obtain and track authorizations

Exceptional communication and customer

Multitasking

Working with dual monitors

Use of EPIC system

Working with clinic staff

Explain processes to patients

Education

High School Diploma or equivalent

One year in medical office multitasking

Tools

EPIC system

Job description

SSM Health Physical Therapy - Outpatient Division is seeking a Central Scheduler to join our on-site team in Hazelwood, MO. This role involves handling high volumes of calls to schedule patients across our large outpatient network, obtaining authorizations, and delivering exceptional customer service with multitasking on dual monitors.

Responsibilities include coordinating with multiple clinics, using the EPIC system, and explaining processes to patients while supporting clinic staff and