Patient Experience Specialist - Front Desk & Scheduling

Select Medical; Eureka (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision coverage

401(k) retirement plan

Job summary

SSM Health Physical Therapy in Eureka, MO is seeking a Patient Service Specialist to manage front-desk operations and patient flow at our outpatient center. You will greet, register, and guide patients, schedule appointments, and serve as a liaison with insurance providers and vendors.

The role requires a high school diploma or GED and offers a full-time schedule with opportunities to grow as you handle co-pays, authorizations, and patient communications across the center.

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

SSM Health Physical Therapy in Eureka, MO is seeking a Patient Service Specialist to manage front-desk operations and patient flow at our outpatient center. You will greet, register, and guide patients, schedule appointments, and serve as a liaison with insurance providers and vendors.

The role requires a high school diploma or GED and offers a full-time schedule with opportunities to grow as you handle co-pays, authorizations, and patient communications across the center.