Centralized Patient Scheduler | Care Coordination

Baptist Health System; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Career development

HSA & FSA

Employee Assistance program

Job summary

Tenet Healthcare seeks a Patient Services Representative, Centralized Scheduling, to coordinate initial evaluations across 21 locations. You will handle the scheduling for physical therapy, occupational therapy, speech therapy, or cardiac rehab, calling 120–150 patients daily and managing referrals.

The role requires at least two years in a medical office, with preferred medical assistant credentials and school-level education. A strong emphasis on accuracy and patient communication is essential.

Qualifications

• High School Diploma or GED required.
• Associate degree or Medical Assistant certification preferred.
• Minimum 2 years medical office experience or externship with Healthlink accepted.
• Preferred 4 years medical office experience.
• Certified Medical Assistant preferred.
• Active Healthcare Provider BLS on hire; must obtain BLS within 60 days.

Responsibilities

• Schedule initial evaluations for the correct discipline and therapist specialty across 21 locations.
• Call 120–150 patients daily to schedule initial evaluations for multiple therapies.
• Upload referrals daily and filter information to schedule accurately.
• Navigate locations with patients, answer calls, and respond to voicemails.
• Collaborate with Physician Relations Managers and perform miscellaneous scheduling tasks.

Education

High School Diploma or GED

Associate's Degree or Medical Assisting/Certified Medical Assistant

Job description

Tenet Healthcare seeks a Patient Services Representative, Centralized Scheduling, to coordinate initial evaluations across 21 locations. You will handle the scheduling for physical therapy, occupational therapy, speech therapy, or cardiac rehab, calling 120–150 patients daily and managing referrals.

The role requires at least two years in a medical office, with preferred medical assistant credentials and school-level education. A strong emphasis on accuracy and patient communication is essential.