On-Site Central Scheduler – Healthcare & Patient Access

Talentify; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

SSM Health Physical Therapy is seeking a Central Scheduler to join our On-Site team in Hazelwood, MO. You will manage high-volume calls, schedule patients across 84+ outpatient clinics, and coordinate authorizations to ensure timely access to care.

Ideal candidates have excellent customer service, strong multitasking abilities, and proficiency with computer systems. This full-time role runs Monday through Friday, 7:30 AM to 6:30 PM, supporting smooth operations across our network.

Qualifications

• High School Diploma or equivalent required.
• One year in medical office setting that required multi-tasking.
• Knowledge of health insurance preferred.
• Strong computer and customer service skills a must.

Responsibilities

• High volume calls - making and taking - to schedule patients for physical therapy
• Supports 84+ outpatient physical therapy clinics
• Obtain and track authorizations
• Exceptional communication and customer service skills
• Multitasking
• Working with dual monitors
• Use of EPIC system
• Working with clinic staff and referral sources
• Ability to explain processes to patients

Skills

Customer service

Multitasking

Phone skills

Education

High School Diploma

Tools

EPIC system

Job description

SSM Health Physical Therapy is seeking a Central Scheduler to join our On-Site team in Hazelwood, MO. You will manage high-volume calls, schedule patients across 84+ outpatient clinics, and coordinate authorizations to ensure timely access to care.

Ideal candidates have excellent customer service, strong multitasking abilities, and proficiency with computer systems. This full-time role runs Monday through Friday, 7:30 AM to 6:30 PM, supporting smooth operations across our network.