On-Site Care Staffing Coordinator – Brooklyn

Help At Home, LLC; New York (NY); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Comprehensive medical, dental, vision

401(k) retirement plan

Paid time off and holidays

Employee assistance programs

Wellness initiatives

Flexible options to support a balanced

Résumé du poste

Help At Home, LLC is seeking a Staffing Coordinator to coordinate Home Health Aide and Personal Care Aide assignments, manage data in HHA Exchange, and supervise staff. This on-site role in Brooklyn, NY, offers weekly pay and a strong benefits package.

Ideal candidates have 2+ years of experience, excellent communication, and a customer-service mindset. Bilingual Spanish/Creole is a plus but not required. Join a team focused on compassionate, reliable home care.

Qualifications

• Excellent active listening skills and a strong service orientation.
• Able to supervise staff and coach them to improve functioning and overall agency services.
• Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
• Good interpersonal, written, and verbal communication skills.
• Ability to work as part of a team and maintain positive working relationships.

Responsabilités

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration: Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties: Perform additional tasks as needed to support the team and organization.

Connaissances

Active listening

Customer service

Communication

Team player

Problem solving

People-focused

Formation

High school diploma or GED

Two years experience

Bilingual (preferred)

Outils

HHA Exchange

Description du poste

Help At Home, LLC is seeking a Staffing Coordinator to coordinate Home Health Aide and Personal Care Aide assignments, manage data in HHA Exchange, and supervise staff. This on-site role in Brooklyn, NY, offers weekly pay and a strong benefits package.

Ideal candidates have 2+ years of experience, excellent communication, and a customer-service mindset. Bilingual Spanish/Creole is a plus but not required. Join a team focused on compassionate, reliable home care.