Staffing Coordinator

Help At Home, LLC; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

401(k) retirement plan

Paid time off

Wellness initiatives

Flexible options

Job summary

Help At Home, LLC in Brooklyn, NY seeks a bilingual Staffing Coordinator fluent in English and Spanish to coordinate care teams and communicate with clients, caregivers, and families. This role emphasizes reliability, customer service, and strong scheduling skills.

You will work Monday–Friday, on-site in Brooklyn, with competitive hourly pay and benefits, joining a supportive team focused on helping clients live independently at home.

Qualifications

• High school diploma or GED (minimum).
• Minimum two years of experience in home care coordination or similar role.
• Bilingual Spanish required or preferred.
• Strong communication and teamwork skills.
• Experience with patient care coordination is a plus.

Responsibilities

• Schedule and assign HHAs and PCAs to patient cases.
• Document notes and updates in HHA Exchange; verify staff attendance and schedules.
• Supervise and support HHA/PCA personnel and document information.
• Submit timesheets in HHA Exchange for payroll; assist in scheduling training.
• Make daily calls to patients to ensure excellent service and report incidents.

Skills

Bilingual communication

Team supervision

Customer service

Interpersonal skills

Scheduling management

Education

High school diploma or GED

Job description

Overview

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives.

Bilingual Spanish Staffing Coordinator - Grow with Us!

We're looking for a motivated, dependable, and people-focused Staffing Coordinator who is fluent in both English and Spanish. This role requires the ability to confidently speak and communicate in Spanish with clients, caregivers, and families.

If you're eager to learn, ready to grow, and looking for along-term career with a supportive team, we want to hear from you!

Bring your reliability, positive attitude, and drive - we'll provide the opportunity to grow!

Weekly Pay: $22-$25/hour!
Brooklyn, NY - Fully On-Site
Monday-Friday | 8:30 AM-5:00 PM or 9:00 AM-5:30 PM
Location: 148 39th St., Suite 19-4-BB, Brooklyn, NY 11232

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities

What You'll Do:

• Scheduling & Assignments:Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management:Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support:Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration:Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service:Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties:Perform additional tasks as needed to support the team and organization.

Qualifications

What You'll Bring:

• Excellent active listening skills and a strong service orientation.
• Able to supervise staff and coach them to improve functioning and overall agency services.
• Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
• Good interpersonal, written, and verbal communication skills.
• Ability to work as part of a team and maintain positive working relationships.

Education and Experience:

• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred: At least 1 year of experience as a home care coordinator and bilingual Spanish or Creole skills.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent

Physical Requirements

• Ability to communicate effectively and clearly with others to exchange information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $22.00 - USD $25.00 /Hr.