Home Care Coordinator

Four Seasons Healthcare Solutions; New York (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Four Seasons Home Health Care in Brooklyn is seeking a dedicated Bilingual Home Care Coordinator to ensure timely and consistent patient care by coordinating with home health aides.

The role requires 2+ years in homecare staffing, fluency in Spanish or Creole, and strong communication, with responsibilities spanning scheduling, EVV verification, and care navigation for patients and insurers. Office in Brooklyn 11236.

Qualifications

• High school diploma or equivalent.
• 2+ years experience as a Homecare Staffing Coordinator.
• Proficiency with HHA Exchange software and basic computer applications.
• Strong verbal and written communication skills.
• Multitask and manage time effectively in a fast-paced environment.
• Fluency in Spanish or Creole.
• Must commute to Brooklyn office (11236).

Responsibilities

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs.
• Use HHA Exchange software to monitor missed visits, verify EVV, and address issues.
• Maintain accurate records and notes for each patient in the system.
• Respond to inquiries from patients, aides, and insurers with excellent support.
• Assist patients in navigating care needs and communicating with insurers.
• Collaborate with team to cover staffing gaps and meet daily goals.
• Take ownership of assigned cases with patient well-being as priority.

Skills

Bilingual communication

Time management

Multitasking

Strong verbal & written

Education

High school diploma

Tools

HHA Exchange

Job description

Here is a generated job description based on the provided job title and additional inputs:

Job Title

Bilingual Home Care Coordinator

Location

Brooklyn, New York

Company

Four Seasons Home Health Care

Organization

Four Seasons Home Health Care

Company Slogan

Seasons change but our commitment to quality doesn't.

About Us

Four Seasons Home Health Care is dedicated to providing comprehensive and coordinated home care to patients, with a focus on independence at home and preventing hospitalizations.

Job Summary

We are seeking a caring and detail-oriented Bilingual Home Care Coordinator to join our team in Brooklyn. As a key member of our licensed home care service agency, you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides.

Responsibilities

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
• Use HHA Exchange software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
• Maintain accurate records and notes for each patient in the system
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
• Assist patients in navigating their care needs and facilitate communication with insurance providers
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
• Take ownership of assigned cases and ensure patient well-being is the top priority

Qualifications

• High school diploma or equivalent
• 2+ years of experience as a Homecare Staffing Coordinator
• Proficiency with HHA Exchange software and other basic computer applications
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Excellent problem-solving skills and the ability to make quick decisions
• Fluency in one or more of the following languages is required: Spanish, or Creole
• Must be able to commute to the Brooklyn office location 11236

Salary

$24- 26$ hourly

We Offer

A dynamic and supportive work environment, competitive salary, and the opportunity to make a meaningful difference in the lives of our patients.