Staffing Coordinator

Help at Home; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

401(k)

Paid time off

Employee assistance

Wellness programs

Flexible schedule

Job summary

Help At Home in Brooklyn, NY is seeking a bilingual Staffing Coordinator fluent in English and Spanish to join our on-site team. You will schedule Home Health Aides and Personal Care Aides, manage schedules in HHA Exchange, and provide supervision and strong customer service to patients and families.

The role requires excellent communication, empathy, and the ability to coordinate with caregivers, clinical staff, and patients.

Qualifications

• High school diploma or GED required.
• Minimum two years of relevant experience.
• Bilingual in Spanish and English preferred.
• Experience with elderly or disabled populations preferred.

Responsibilities

• Schedule and assign HHAs and PCAs to patient cases.
• Document notes and manage schedules in HHA Exchange.
• Supervise staff and provide direction.
• Process timesheets for payroll and coordinate training.
• Make daily patient calls to ensure service quality.

Skills

Active listening

Staff supervision

Empathy and patient care

Communication skills

Team player

Education

High school diploma or GED

Tools

HHA Exchange

Job description

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

Bilingual Spanish Staffing Coordinator – Grow with Us!

We’re looking for a motivated, dependable, and people-focused Staffing Coordinator who is fluent in both English and Spanish. This role requires the ability to confidently speak and communicate in Spanish with clients, caregivers, and families. If you’re eager to learn, ready to grow, and looking for a long-term career with a supportive team, we want to hear from you!

Bring your reliability, positive attitude, and drive—we’ll provide the opportunity to grow!

Weekly Pay: $22–$25/hour!

Brooklyn, NY – Fully On-Site

Monday–Friday | 8:30 AM–5:00 PM or 9:00 AM–5:30 PM

Location: 148 39th St., Suite 19-4-BB, Brooklyn, NY 11232

Our Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities

What You'll Do:

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration: Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties: Perform additional tasks as needed to support the team and organization.

Qualifications

What You'll Bring:

• Excellent active listening skills and a strong service orientation.
• Able to supervise staff and coach them to improve functioning and overall agency services.
• Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
• Good interpersonal, written, and verbal communication skills.
• Ability to work as part of a team and maintain positive working relationships.

Education And Experience

• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred: At least 1 year of experience as a home care coordinator and bilingual Spanish or Creole skills.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent

Physical Requirements

• Ability to communicate effectively and clearly with others to exchange information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $22.00 - USD $26.00 /Hr.