Staffing Coordinator

Help At Home, LLC; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision

401(k) retirement plan

Paid time off and holidays

Employee assistance programs

Wellness initiatives

Flexible options to support a balanced

Job summary

Help At Home, LLC is seeking a Staffing Coordinator to coordinate Home Health Aide and Personal Care Aide assignments, manage data in HHA Exchange, and supervise staff. This on-site role in Brooklyn, NY, offers weekly pay and a strong benefits package.

Ideal candidates have 2+ years of experience, excellent communication, and a customer-service mindset. Bilingual Spanish/Creole is a plus but not required. Join a team focused on compassionate, reliable home care.

Qualifications

• Excellent active listening skills and a strong service orientation.
• Able to supervise staff and coach them to improve functioning and overall agency services.
• Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
• Good interpersonal, written, and verbal communication skills.
• Ability to work as part of a team and maintain positive working relationships.

Responsibilities

• Scheduling & Assignments: Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management: Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support: Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration: Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service: Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties: Perform additional tasks as needed to support the team and organization.

Skills

Active listening

Customer service

Communication

Team player

Problem solving

People-focused

Education

High school diploma or GED

Two years experience

Bilingual (preferred)

Tools

HHA Exchange

Job description

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

Staffing Coordinator – Grow with Us!

We’re looking for a motivated, dependable, and people-focused Staffing Coordinator with strong customer service, communication, and problem-solving skills. Bilingual English/Spanish speaking is preferred but not required. We value candidates who are team players, bring a positive attitude, enjoy helping others, and thrive in a fast-paced environment.

If you’re eager to learn, ready to grow, and looking for a long-term career with a supportive team, we want to hear from you!

Bring your reliability, positive attitude, and drive—we’ll provide the opportunity to grow!

Weekly Pay: $22–$25/hour! Brooklyn, NY – Fully On-Site Monday–Friday | 8:30 AM–5:00 PM or 9:00 AM–5:30 PM
Location: 148 39th St., Suite 19-4-BB, Brooklyn, NY 11232

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities

What You’ll Do:

• Scheduling & Assignments:Coordinate and assign Home Health Aides (HHAs) and Personal Care Aides (PCAs) to patient cases.
• Data Management:Document all notes and updates in HHA Exchange, verify staff attendance, and maintain accurate schedules.
• Supervision & Support:Provide supervision and direction to HHA/PCA personnel, complete administrative supervision, and document relevant information.
• Payroll & Administration:Accurately submit timesheets in HHA Exchange for payroll processing and assist in scheduling in-service training for HHAs/PCAs.
• Customer Service:Conduct daily calls to patients, ensuring excellent customer service and timely reporting of incidents to supervisors.
• Other Duties:Perform additional tasks as needed to support the team and organization.

Qualifications

What You’ll Bring:

• Excellent active listening skills and a strong service orientation.
• Able to supervise staff and coach them to improve functioning and overall agency services.
• Patient demeanor with the ability to relate to, empathize with, and show compassion for a variety of personalities.
• Good interpersonal, written, and verbal communication skills.
• Ability to work as part of a team and maintain positive working relationships.

Education and Experience:

• High school diploma or GED.
• Minimum two (2) years of previous experience.
• Preferred: At least 1 year of experience as a home care coordinator and bilingual Spanish or Creole skills.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for that constituent.

Physical Requirements:

• Ability to communicate effectively and clearly with others to exchange information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $22.00 - USD $25.00 /Hr.