Home Care Coordinator

Four Seasons Home Health Care; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Dynamic work environment

Competitive salary

Job summary

Four Seasons Home Health Care in Brooklyn, NY seeks a caring, detail-oriented Bilingual Home Care Coordinator to ensure timely, high-quality patient care by coordinating with home health aides and insurers.

The role requires a high school diploma and 2+ years of staffing coordination experience, proficiency with HHA Exchange, and strong communication skills. Fluency in Spanish or Creole is preferred; commuting to 11236 is required.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience as a Homecare Staffing Coordinator.
• Proficiency with HHA Exchange software and basic computer applications.
• Strong verbal and written communication skills.
• Able to multitask and manage time effectively in a fast-paced environment.
• Excellent problem-solving skills and quick decision-making.
• Fluency in Spanish or Creole.
• Must commute to the Brooklyn office location 11236.

Responsibilities

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs.
• Use HHA Exchange software to monitor missed visits, verify EVV, and address issues.
• Maintain accurate records and notes for each patient in the system.
• Respond to customer service inquiries from patients, aides, and insurance companies.
• Assist patients in navigating care needs and communicate with insurance providers.
• Collaborate with team to cover staffing gaps and meet daily goals.
• Take ownership of assigned cases and prioritize patient well-being.

Skills

Spanish

Creole

Verbal communication

Written communication

Multitasking

Time management

Problem solving

Education

High school diploma

Tools

HHA Exchange

Job description

Here is a generated job description based on the provided job title and additional inputs:

Job Title: Bilingual Home Care Coordinator

Location: Brooklyn, New York

Company: Four Seasons Home Health Care

Organization: Four Seasons Home Health Care

Company Slogan: Seasons change but our commitment to quality doesn't.

About Us:

Four Seasons Home Health Care is dedicated to providing comprehensive and coordinated home care to patients, with a focus on independence at home and preventing hospitalizations.

Job Summary:

We are seeking a caring and detail-oriented Bilingual Home Care Coordinator to join our team in Brooklyn. As a key member of our licensed home care service agency, you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides.

Responsibilities:

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
• Use HHA Exchange software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
• Maintain accurate records and notes for each patient in the system
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
• Assist patients in navigating their care needs and facilitate communication with insurance providers
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
• Take ownership of assigned cases and ensure patient well-being is the top priority

Qualifications:

• High school diploma or equivalent
• 2+ years of experience as a Homecare Staffing Coordinator
• Proficiency with HHA Exchange software and other basic computer applications
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Excellent problem-solving skills and the ability to make quick decisions
• Fluency in one or more of the following languages is required: Spanish, or Creole
• Must be able to commute to the Brooklyn office location 11236

Salary: $24- 26$ hourly

We Offer:

• A dynamic and supportive work environment, competitive salary, and the opportunity to make a meaningful difference in the lives of our patients.