On-Site Campus Ops Lead — Tech & Safety

Crossover; Greenwich (CT); On-site; USD 77,000 - 104,000; Full time

Job summary

Alpha is hiring a Campus Operations Coordinator for an on-site role at one of our campuses in the United States. You will own the operational heartbeat of the campus, coordinating safety, facilities, logistics, and tech administration to build confidence among students, staff, and parents.

This hands-on position requires a Bachelor's degree, 1+ year in office coordination or similar roles, and ability to engage families.

Qualifications

• Bachelor's degree in any field.
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role.
• At least 6 months of hands-on basic IT troubleshooting, device management, and account administration in a work, school, or volunteer setting.
• Strong communication skills with the ability to engage parents, students, and vendors professionally.
• Demonstrated comfort building warm, trusted relationships with children and families in a visible on-campus role.
• Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment.
• Strong service orientation, emotional intelligence, and calm judgment under pressure.
• Ability to manage multiple priorities while maintaining attention to detail.
• Available to work in-person in one of our campuses: Greenwich, CT; Boston, MA; Boca Raton, FL; South Bay, CA, or willing to relocate.
• Authorized to work in the United States without visa sponsorship

Responsibilities

• Serving as a primary point of contact for parents, students, and staff, ensuring clear, timely, and professional communication
• Managing campus safety operations, including access control, health incidents, drills, documentation, and parent communication
• Overseeing daily campus operations such as attendance processes, facilities coordination, transportation, and office logistics
• Supporting onboarding and training for new staff to ensure smooth integration into campus operations
• Managing student devices and campus technology, acting as the primary on-site tech liaison and Google Administrator

Skills

Office coordination

Facilities support

Site operations

IT troubleshooting

Device management

Communication with parents

Customer service

Education

Bachelor's Degree in any field

Tools

Google Administrator

Job description

Alpha is hiring a Campus Operations Coordinator for an on-site role at one of our campuses in the United States. You will own the operational heartbeat of the campus, coordinating safety, facilities, logistics, and tech administration to build confidence among students, staff, and parents.

This hands-on position requires a Bachelor's degree, 1+ year in office coordination or similar roles, and ability to engage families.