On-Site Campus Operations Lead

Crossover; Boston (MA); On-site; USD 67,000 - 91,000; Full time

Job summary

Alpha in Boston is seeking a Campus Coordinator to own the operational heartbeat of the campus, ensuring safety, facilities, and clear communication with parents and staff. This hands-on, on-site role covers safety drills, device management, onboarding, and tech support, with a focus on delivering a high bar of service and building trust.

Join a fast-moving team building a new campus model across America, with immediate full-time benefits and impact on student well-being.

Qualifications

• Bachelor's Degree in any field.
• At least 1 year of experience in office coordination, facilities support, site operations, or a similar operational role.
• At least 6 months of hands-on IT troubleshooting, device management, and account administration in a work, school, or volunteer setting.
• Strong communication skills with the ability to engage parents, students, and vendors professionally.
• Demonstrated comfort building warm, trusted relationships with children and families in a visible on-campus role.
• Ability to independently own campus operations and make sound decisions across safety, facilities, logistics, communication, and basic technology in a lean environment.
• Strong service orientation, emotional intelligence, and calm judgment under pressure.
• Ability to manage multiple priorities while maintaining attention to detail.
• Available to work in-person in one of our campuses: Greenwich, CT; Boston, MA; Boca Raton, FL; South Bay, CA, or willing to relocate.
• Authorized to work in the United States without visa sponsorship

Responsibilities

• Serve as primary point of contact for parents, students, and staff with clear, timely, and professional communication.
• Manage campus safety operations, including access control, health incidents, drills, documentation, and parent communication.
• Overseeing daily campus operations such as attendance processes, facilities coordination, transportation, and office logistics.
• Supporting onboarding and training for new staff to ensure smooth integration into campus operations.
• Managing student devices and campus technology, acting as the primary on-site tech liaison and Google Administrator.

Skills

Communication skills

IT troubleshooting

Device management

Google Administrator

On-campus operations

Education

Bachelor's Degree in any field

Job description

Alpha in Boston is seeking a Campus Coordinator to own the operational heartbeat of the campus, ensuring safety, facilities, and clear communication with parents and staff. This hands-on, on-site role covers safety drills, device management, onboarding, and tech support, with a focus on delivering a high bar of service and building trust.

Join a fast-moving team building a new campus model across America, with immediate full-time benefits and impact on student well-being.