On-Site Call Center Specialist: Customer Care & Docs

ITM Marketing, Inc.; Coshocton (OH); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive hourly pay

401(k) plan eligibility after 6 months

Paid holidays and PTO after 90 days

Comprehensive insurance including medical, dental, vision, and life

Job summary

A marketing company in Coshocton, Ohio, is seeking Outbound Call Center Representatives for a full-time role. Responsibilities include making outbound calls to customers, managing email communications, and reviewing documents for accuracy. Candidates must possess a high school diploma, strong communication skills, and the ability to multitask. Benefits include competitive pay, a consistent schedule, and comprehensive insurance after 90 days of employment.

Qualifications

• Minimum typing speed of 20 WPM.
• Previous call center or customer service experience preferred.
• Ability to handle sensitive information confidentially.

Responsibilities

• Make outbound calls to customers.
• Respond to customer email communications professionally.
• Maintain accurate records of customer interactions.

Skills

Strong written and verbal communication skills

Ability to multitask

Dependable and punctual

Demonstrated empathy

Education

High School Diploma/GED

Tools

Basic computer skills

Windows/PC experience

Job description

A marketing company in Coshocton, Ohio, is seeking Outbound Call Center Representatives for a full-time role. Responsibilities include making outbound calls to customers, managing email communications, and reviewing documents for accuracy. Candidates must possess a high school diploma, strong communication skills, and the ability to multitask. Benefits include competitive pay, a consistent schedule, and comprehensive insurance after 90 days of employment.