Customer Support Specialist - In-Office & Remote

Coshoctonchamber; Coshocton (OH); Hybrid; USD 19,320 - 27,517; Full time

Benefits offered by this job

Weekly pay via direct deposit

Medical, Dental, and Vision Insurance

401(k) eligibility after 6 months

Paid time off (PTO)

Holiday Pay

Employer-paid Life Insurance

Job summary

Coshoctonchamber is hiring Customer Service Representatives (CSRs) for their Coshocton, Ohio office, with some remote options available. The role demands exceptional service skills across different communication channels while adhering to the company's values of professionalism and empathy.

The ideal candidate should have a High School Diploma and preferably 6 months of customer service experience. Benefits include competitive pay starting at $17 per hour, with additional offerings after 90 days of full-time employment.

Qualifications

• Ability to speak, read, and write English fluently and professionally.
• Experience working in a Windows/PC environment required.
• Minimum of 6 months of customer service experience preferred.

Responsibilities

• Provide knowledgeable and courteous customer support via telephone, email, and chat.
• Answer customer inquiries and resolve complaints.
• Maintain regular and predictable attendance.

Skills

Customer service experience

Typing speed of at least 20 WPM

Teamwork skills

Basic computer skills

Bilingual skills

Education

High School Diploma or GED

Tools

Salesforce

Windows/PC

Job description

Coshoctonchamber is hiring Customer Service Representatives (CSRs) for their Coshocton, Ohio office, with some remote options available. The role demands exceptional service skills across different communication channels while adhering to the company's values of professionalism and empathy.

The ideal candidate should have a High School Diploma and preferably 6 months of customer service experience. Benefits include competitive pay starting at $17 per hour, with additional offerings after 90 days of full-time employment.