On-Site Branch Ops Specialist — Member Service Pro

Apex Systems; Oceanside (CA); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401K program

Employee stock purchase plan (ESPP)

Job summary

Everforth Apex Systems in Oceanside, CA is seeking a Branch Operations Specialist to manage daily branch operations and deliver high-quality member service in a fast-paced, on-site environment. The role focuses on teller-line operations, product recommendations, and accurate processing across accounts.

The candidate should excel in cash handling, multi-tasking, and communications, with strong organizational skills and the ability to work both independently and in a team.

Qualifications

• Experience with cash-handling in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to multitask in a customer-facing setting.

Responsibilities

• Respond to in-person member inquiries and requests promptly.
• Perform teller-line transactions for savings, checking, loans, and cards.
• Verify member identities and review account information for alerts.
• Identify and respond to possible fraud or irregular activity.
• Promote products and services to meet member needs.

Skills

Cash handling

Customer service

Computers & banking software

Communication

Time management

Tools

Banking software

Job description

Everforth Apex Systems in Oceanside, CA is seeking a Branch Operations Specialist to manage daily branch operations and deliver high-quality member service in a fast-paced, on-site environment. The role focuses on teller-line operations, product recommendations, and accurate processing across accounts.

The candidate should excel in cash handling, multi-tasking, and communications, with strong organizational skills and the ability to work both independently and in a team.