Branch Service Teller - Fast-Paced, Member-Focused

Apex Systems

Newnan (GA)

On-site

USD 32,000 - 42,000

Full time

19 hours ago
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Job summary

Everforth Apex is hiring for a Branch Specialist in Newnan, GA. This on-site role focuses on exceptional member service, teller-line transactions, and accurate handling of financial activities across accounts.

You will help identify needs, promote products, and maintain strict compliance to deliver a superior member experience. The position requires reliable attendance, ability to work a structured schedule, and strong communication skills to support a high-volume environment.

Qualifications

  • Experience with cash-handling in a fast-paced environment.
  • Reliable attendance and adherence to schedule.
  • Proficiency with computers, banking software, and the ability to navigate multiple screens.
  • Ability to multi-task effectively in a fast-paced, customer-facing environment.
  • Strong organizational, planning, and time management skills.
  • Effective verbal and written communication and active listening skills.
  • Ability to resolve member and customer issues professionally and tactfully.
  • Demonstrated initiative, sound judgment, and decision-making skills.
  • Ability to work independently and collaboratively in a team setting.
  • Basic mathematical skills for accurate calculations.

Responsibilities

  • Respond to in-person member inquiries and requests promptly within a structured operation.
  • Perform teller-line transactions and related functions for savings, checking, consumer loans, credit cards, and fraud resolution.
  • Protect and verify the identity of members, reviewing account information for alerts and irregularities.
  • Act and respond to situations or patterns of activity indicating potential fraud or abuse.
  • Demonstrate proficiency in multiple systems, active listening, and engagement techniques to ensure accuracy and member satisfaction.
  • Identify and recommend additional products and services to meet member needs.
  • Maintain compliance with all policies and procedures while supporting a positive member interaction experience.

Skills

Cash handling
Multi-tasking
Banking software
Communication skills
Organization
Active listening
Problem resolution
Decision making
Teamwork
Basic math

Tools

Banking software systems

Job description

Everforth Apex is hiring for a Branch Specialist in Newnan, GA. This on-site role focuses on exceptional member service, teller-line transactions, and accurate handling of financial activities across accounts.

You will help identify needs, promote products, and maintain strict compliance to deliver a superior member experience. The position requires reliable attendance, ability to work a structured schedule, and strong communication skills to support a high-volume environment.

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