On-Site Automation Maintenance Technician

KNAPP North America; Iowa; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Parental leave

Education assistance

Pet insurance

CSR initiatives

Job summary

KNAPP North America in Clear Lakes, IA area seeks a Field Service Technician to maintain and repair automated storage systems at customer sites.

You will diagnose electro-mechanical faults, perform preventative maintenance, and provide 24/7 support as required.

Travel is expected; you will work with customers and KNAPP teams to ensure rapid, first-time-right service and uphold safety standards.

Qualifications

• 6+ years experience in a similar field.
• Valid driver's license.
• Clear written and verbal communication.
• Proven ability to work independently on customer sites.

Responsibilities

• Maintain quality of service with effective communication to customers and KNAPP.
• Provide maintenance service and support for installed systems.
• Adhere to site quality, safety procedures and statutory requirements.
• Travel to customer sites as required and coordinate with on-site teams.
• Train customer maintenance staff and ensure documentation is accurate.

Skills

Mechanical aptitude

Electrical wiring

System testing

Electrical diagrams

Customer service

Safety procedures

Travel readiness

Hand tools

Documentation

Communication

Problem solving

Job description

KNAPP North America in Clear Lakes, IA area seeks a Field Service Technician to maintain and repair automated storage systems at customer sites.

You will diagnose electro-mechanical faults, perform preventative maintenance, and provide 24/7 support as required.

Travel is expected; you will work with customers and KNAPP teams to ensure rapid, first-time-right service and uphold safety standards.