On-Site Auction Support Specialist (Part-Time)

cox; Kansas City (MO); On-site; USD 21,000 - 31,000; Part time

Job summary

This position is NOT remote- it is conducted on-site, in office at Cox Automotive. The Auction Support Specialist verifies sold vehicle information and assists the auctioneer on sale days from a Cox location, virtually.

Part-time schedule is approximately 15-20 hours weekly (Tue, Wed, Thu). Primary duties include recording bids in AS400, collaborating with the auctioneer, and coordinating with client services to handle inquiries via phone, email, chat, and tickets.

Qualifications

• High School Diploma or GED.
• Generally, less than 2 years of experience.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Responsibilities

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle.
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and e-mail on late titles.
• Utilize salesforce for title absent support.
• In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
• Other duties as assigned.

Skills

Effective communication

Problem solving

Organizational skills

Focus under pressure

Mobility

Vision: color/depth

Spanish language (preferred)

Education

High School Diploma/GED

Tools

AS400

Salesforce

Job description

This position is NOT remote- it is conducted on-site, in office at Cox Automotive. The Auction Support Specialist verifies sold vehicle information and assists the auctioneer on sale days from a Cox location, virtually.

Part-time schedule is approximately 15-20 hours weekly (Tue, Wed, Thu). Primary duties include recording bids in AS400, collaborating with the auctioneer, and coordinating with client services to handle inquiries via phone, email, chat, and tickets.