On-Site Area Service Manager - HVAC & Growth Lead

Trane Italia; Greenville (SC); On-site; USD 84,000 - 151,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Student debt support

Paid time off

Fertility coverage & adoption/surrogac

Job summary

Trane Technologies in Greenville, SC is hiring an Area Service Manager to lead service repair, upgrades, and installations, coordinating with sales and technicians to ensure quality and on-time delivery.

This role requires 5+ years in HVAC or related field, 3+ years of managing large teams, strong project management, and proficiency with Microsoft applications; travel to customer sites is required, with a comprehensive benefits package offered by the company.

Qualifications

• 5+ years of experience in HVAC or related field.
• 3+ years managing large teams and coordinating schedules.
• Project management skills to oversee and drive successful project execution.
• Proficiency with Microsoft applications; Salesforce is a plus.
• Valid driver’s license for at least 12 months with clean record in last 3 years.
• Practical experience aligned with leadership principles.

Responsibilities

• P&L responsibility, monthly revenue forecasting, help drive service agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team (sales).
• Budget Control Responsibilities including expenses as compared to targets for overhead items such as fleet, uniforms, tools and safety equipment.
• Risk mitigation - responsible for managing risk in service agreements, service turnkey and repairs work.
• Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to service customers, and leverage resources across the district.
• Effectively attract, coach, counsel, train and develop all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process and technical skills to the highest degree possible.
• Confirm margin expectations are met during sales and fulfillment activities. Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.
• Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.

Skills

HVAC experience

Team leadership

Project management

MS Office

Driver's license

Leadership alignment

Education

Tools

Salesforce

Microsoft Office Suite

Job description

Trane Technologies in Greenville, SC is hiring an Area Service Manager to lead service repair, upgrades, and installations, coordinating with sales and technicians to ensure quality and on-time delivery.

This role requires 5+ years in HVAC or related field, 3+ years of managing large teams, strong project management, and proficiency with Microsoft applications; travel to customer sites is required, with a comprehensive benefits package offered by the company.