On-Site AP/AR Coordinator — Billing & Payments

Forward Air Corp.; Oak Brook (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

Forward Air Corp. is seeking a detail-oriented Shared Services Coordinator in Oak Brook, IL for Accounts Payable and Receivable. You will process transactions, assist with billing, settlements, and inquiries while supporting workflow across accounting and operations.This full-time, on-site role offers a starting compensation of $50,000 per year and a Monday through Friday 7am–4pm schedule. You will collaborate with terminals, customers and vendors, ensuring accurate records and timely service.

Qualifications

• Education: High school diploma or GED required; undergraduate degree preferred.
• Certification in accounting-related disciplines is a plus.
• One or more years of experience in AP/AR, billing, settlements, or shared services preferred.
• Experience in transportation, logistics, industry experience preferred.
• Experience with ERP and accounting systems such as Oracle/SAP/Workday/Sage preferred.
• Strong attention to detail and ability to process high volumes accurately.

Responsibilities

• Support accounts payable, accounts receivable, billing, settlements, credit, and collections as needed.
• Process financial transactions accurately following procedures and internal controls.
• Review invoices, storage bills, toll charges, and other operational expenses for accuracy.
• Assist with invoice submission, payment processing, and AP support activities.
• Support settlement processes by preparing documentation and maintaining records.
• Review account information and help resolve routine discrepancies.
• Communicate with terminals, operations, customers, and vendors to resolve issues.
• Assist with billing activities, rate validation, and invoice accuracy reviews.
• Maintain organized records and audit support files.
• Monitor shared inboxes and workflow queues to ensure timely service.
• Support month-end and other accounting activities through data gathering.
• Assist with data collection, reporting, and basic reconciliation.
• Support training, system updates, testing, and process enhancements.
• Collaborate across teams to ensure efficient workflow and customer service.
• All other duties as assigned.

Skills

Attention to detail

Multi-tasking

Verbal and written communication

Problem solving

Discretion and confidentiality

Education

High school diploma or GED

Undergraduate degree preferred

Tools

Oracle

SAP

Workday

Sage

Job description

Forward Air Corp. is seeking a detail-oriented Shared Services Coordinator in Oak Brook, IL for Accounts Payable and Receivable. You will process transactions, assist with billing, settlements, and inquiries while supporting workflow across accounting and operations.This full-time, on-site role offers a starting compensation of $50,000 per year and a Monday through Friday 7am–4pm schedule. You will collaborate with terminals, customers and vendors, ensuring accurate records and timely service.