On-Site Animal Rescue Dispatcher

Ltd Global; San Mateo (CA); Vor Ort; USD 30.000 - 33.000; Vollzeit

Zusammenfassung

Ltd Global is seeking an on-site Dispatcher to manage incoming calls, screen and prioritize service requests, and coordinate field staff activities. The role emphasizes calm, professional interactions with the public and partner agencies, with a strong focus on accurate documentation and reporting.

The ideal candidate will have a high school diploma or GED and 6–12 months of related experience, with flexibility to work evenings, weekends, or standby shifts. This is a union-represented position.

Qualifikationen

• High school diploma or GED required.
• 6–12 months related experience preferred or equivalent combination of education and experience.
• Must pass a background check upon hire.
• Ability to work flexible schedules including evenings, weekends, and standby shifts.

Aufgaben

• Receive, screen, prioritize, and dispatch service requests from the public and partner agencies.
• Monitor and track the activities and locations of field staff, ensuring safety and support as needed.
• Deliver excellent customer service by assisting callers and agencies, often in high-stress situations, with professionalism.
• Prepare and maintain reports such as Animal Bite Reports, Public Safety Reports, and case files.

Kenntnisse

Multitasking & communication

Calm under pressure

Attention to detail

Ausbildung

High school diploma or GED

6–12 months related experience

Jobbeschreibung

Ltd Global is seeking an on-site Dispatcher to manage incoming calls, screen and prioritize service requests, and coordinate field staff activities. The role emphasizes calm, professional interactions with the public and partner agencies, with a strong focus on accurate documentation and reporting.

The ideal candidate will have a high school diploma or GED and 6–12 months of related experience, with flexibility to work evenings, weekends, or standby shifts. This is a union-represented position.