Dispatcher

Jerry's Towing & Recovery, Inc.; Sparta (MI); In loco; USD 36.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Descrizione del lavoro

Jerry's Towing & Recovery, Inc. is seeking a professional Dispatcher to handle inbound emergency and non-emergency calls, document information, and coordinate with field teams. The successful candidate will stay highly organized, multitask effectively, and work well under pressure to ensure prompt action.

The role requires strong communication, accuracy, and the ability to prioritize tasks in fast-paced situations, supporting rapid response and proper incident handling.

Competenze

• High school diploma or GED required.
• Dispatcher or similar experience preferred.
• Excellent typing and data entry skills.
• Understanding of emergency response procedures.
• Strong verbal and written communication skills.
• Highly organized with ability to multitask and prioritize.
• Ability to work well under pressure.

Mansioni

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Conoscenze

Typing

Data Entry

Verbal Communication

Written Communication

Multitasking

Organizational Skills

Pressure Management

Formazione

High School Diploma or GED

Descrizione del lavoro

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure