Dispatcher

JERRYS TOWING & RECOVERY INC; Sparta (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Career Growth Opportunities

Job summary

A local towing and recovery service in Sparta, Michigan is seeking a skilled Dispatcher. You will manage both emergency and non-emergency calls, ensuring timely actions are taken. Ideal candidates will possess excellent communication skills, organizational abilities, and previous dispatching experience. Join our team and play a critical role in our operations, with competitive compensation and opportunities for advancement.

Qualifications

• Previous experience as a Dispatcher or in a similar position.
• Understanding of emergency response procedures.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to urgency.
• Transmit information to the appropriate department.
• Direct response units to locations.
• Monitor status of the response team.

Skills

Excellent typing and data entry skills

Strong verbal and written communication skills

Highly organized with the ability to multitask

Ability to work well under pressure

Education

High school diploma/GED

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Benefits/Perks
• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure