Dispatcher

Capital Contracting Solutions Llc

New York (NY)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Competitive salary
Employee discounts
Paid time off
Career Growth Opportunities

Job summary

Capital Contracting Solutions Llc is seeking a skilled Dispatcher to handle emergency and non-emergency calls in New York. The role includes prioritizing calls, documenting information, and directing response units efficiently. Candidates should have a high school diploma and prior experience in a similar position, alongside strong communication and multitasking abilities. The position offers various benefits, including a competitive salary and career growth opportunities.

Qualifications

  • Previous experience as a Dispatcher or in a similar position.
  • Understanding of best practices and procedures for emergency response situations.

Responsibilities

  • Receive inbound emergency and non-emergency calls.
  • Collect and document information from callers.
  • Prioritize calls according to the level of urgency.
  • Transmit information to the appropriate person or department.
  • Direct response units to appropriate location.
  • Monitor status of the response team.

Skills

Excellent typing and data entry skills
Strong verbal and written communication skills
Ability to work well under pressure
Highly organized with the ability to multitask

Education

High school diploma/GED

Job description

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Benefits
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Career Growth Opportunities
Responsibilities
  • Receive inbound emergency and non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of the response team
Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
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