Emergency Dispatcher: Field Support & Compassion

ARIZONA HUMANE SOCIETY; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

PSLF program eligibility

Discounts on veterinary services and a

Job summary

Arizona Humane Society is recruiting a full-time Dispatcher for our Field team at the South Mountain Campus. The role runs Fri–Mon, 8 AM–6 PM, delivering compassionate service and coordinating ambulance, rescue, and investigation calls.

You will answer calls, log information, and refer inquiries to the correct department, while ensuring safety and efficient routing for officers in the field.

Qualifications

• High school diploma or GED required/Preferred.
• Dispatch or call center experience preferred.
• Excellent public relations and customer service skills required.
• Must be 21 years old.
• Ability to read maps and provide directions.
• Receive and log calls into the computer system.

Responsibilities

• Respond to incoming calls with empathy and professionalism.
• Dispatch ambulance, rescue, and investigation calls to officers.
• Monitor officer locations and safety on scene.
• Answer inquiries and refer callers to appropriate agencies.

Skills

Public relations

Customer service

Communication

Stress management

Map reading

Education

High school diploma or GED

Job description

Arizona Humane Society is recruiting a full-time Dispatcher for our Field team at the South Mountain Campus. The role runs Fri–Mon, 8 AM–6 PM, delivering compassionate service and coordinating ambulance, rescue, and investigation calls.

You will answer calls, log information, and refer inquiries to the correct department, while ensuring safety and efficient routing for officers in the field.