On-Site Admin & Customer Care Specialist - Mandan, ND

Aston Carter; Mandan (ND); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

401K

PTO

Paid Holidays

Life insurance

Medical

Dental

Vision

ESOP

Job summary

Aston Carter in Mandan, ND is seeking an Administrative Assistant / Customer Service Associate to support customer accounts, process orders, and handle general administrative duties. This on-site role requires organization, attention to detail, and strong communication with customers.

The position involves data entry, order updates, and collaboration with internal teams to resolve issues, while maintaining accurate records. On-site requirement in Mandan, ND with standard benefits.

Qualifications

• Customer service, administrative, order entry, inside sales, or similar experience.
• Strong communication and organizational skills.
• High attention to detail and accuracy.
• Comfortable working with Microsoft Excel and office software.
• Ability to multitask in a fast-paced environment.
• Dependable and customer-focused.
• Ability to work on-site in Mandan, ND.

Responsibilities

• Enter and process customer orders.
• Communicate with customers by phone and email.
• Make outbound calls to follow up on customer needs.
• Provide order and account updates.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to resolve customer questions or issues.
• Assist with data entry and general administrative duties.
• Track open items and follow through to resolution.

Skills

Customer service

Administrative

Order entry

Inside sales

Multitasking

Tools

Microsoft Excel

Microsoft Office

Job description

Aston Carter in Mandan, ND is seeking an Administrative Assistant / Customer Service Associate to support customer accounts, process orders, and handle general administrative duties. This on-site role requires organization, attention to detail, and strong communication with customers.

The position involves data entry, order updates, and collaboration with internal teams to resolve issues, while maintaining accurate records. On-site requirement in Mandan, ND with standard benefits.