On-Site Customer Relations Admin Assistant

Aston Carter; Mandan (ND); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

401K

Paid Holidays

Life Insurance

Medical

Dental

Vision

ESOP

Job summary

Aston Carter in Mandan, ND is seeking an Administrative Assistant / Customer Service Associate to support customer accounts, order processing, and general administrative functions. This permanent onsite role requires strong organization, attention to detail, and comfort in communicating with customers.

The position offers a clear path for reliable performers and includes benefits such as 401K, paid holidays, life insurance, medical, dental, vision, and ESOP.

Qualifications

• Experience in customer service or administrative roles.
• Strong communication and organizational skills.
• High attention to detail and accuracy.
• Proficient with Excel and office software.
• Able to multitask in a fast-paced environment.
• Dependable and customer-focused.
• Ability to work on-site in Mandan, ND.

Responsibilities

• Enter and process customer orders.
• Communicate with customers by phone and email.
• Make outbound calls to follow up on customer needs.
• Provide order and account updates.
• Maintain accurate customer records.
• Coordinate with internal teams to resolve questions or issues.
• Assist with data entry and general administrative duties.
• Track open items and follow through to resolution.

Skills

Customer service

Administrative

Order entry

Inside sales

Communication

Organization

Attention to detail

Excel

Multitasking

On-site requirement

Tools

Microsoft Office

Job description

Aston Carter in Mandan, ND is seeking an Administrative Assistant / Customer Service Associate to support customer accounts, order processing, and general administrative functions. This permanent onsite role requires strong organization, attention to detail, and comfort in communicating with customers.

The position offers a clear path for reliable performers and includes benefits such as 401K, paid holidays, life insurance, medical, dental, vision, and ESOP.