Administrative Assistant/customer Relations

Aston Carter; Mandan (ND); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

401K

Paid Holidays

Life Insurance

Medical

Dental

Vision

ESOP

Job summary

Aston Carter in Mandan, ND is seeking an Administrative Assistant / Customer Service Associate to support customer accounts, order processing, and general administrative functions. This permanent onsite role requires strong organization, attention to detail, and comfort in communicating with customers.

The position offers a clear path for reliable performers and includes benefits such as 401K, paid holidays, life insurance, medical, dental, vision, and ESOP.

Qualifications

• Experience in customer service or administrative roles.
• Strong communication and organizational skills.
• High attention to detail and accuracy.
• Proficient with Excel and office software.
• Able to multitask in a fast-paced environment.
• Dependable and customer-focused.
• Ability to work on-site in Mandan, ND.

Responsibilities

• Enter and process customer orders.
• Communicate with customers by phone and email.
• Make outbound calls to follow up on customer needs.
• Provide order and account updates.
• Maintain accurate customer records.
• Coordinate with internal teams to resolve questions or issues.
• Assist with data entry and general administrative duties.
• Track open items and follow through to resolution.

Skills

Customer service

Administrative

Order entry

Inside sales

Communication

Organization

Attention to detail

Excel

Multitasking

On-site requirement

Tools

Microsoft Office

Job description

Administrative Assistant / Customer Service Associate

Mandan, ND | On-Site

We are hiring an Administrative Assistant / Customer Service Associate to support customer accounts, order processing, and general administrative functions. This position is ideal for someone who is organized, detail-oriented, comfortable speaking with customers, and able to manage multiple priorities.

Responsibilities

• Enter and process customer orders.
• Communicate with customers by phone and email.
• Make outbound calls to follow up on customer needs.
• Provide order and account updates.
• Maintain accurate customer records and documentation.
• Coordinate with internal teams to resolve customer questions or issues.
• Assist with data entry and general administrative duties.
• Track open items and follow through to resolution.

Qualifications

• Customer service, administrative, order entry, inside sales, or similar experience.
• Strong communication and organizational skills.
• High attention to detail and accuracy.
• Comfortable working with Microsoft Excel and office software.
• Ability to multitask in a fast-paced environment.
• Dependable and customer-focused.
• Ability to work on-site in Mandan, ND.

Job Type & Location

This is a Permanent position based out of Mandan, ND.

Pay and Benefits

The pay range for this position is $40800.00 - $46920.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

401K PTO Paid Holidays Life insurance Medical, Dental, Vision ESOP

Job Type & Location

This is a Permanent position based out of Mandan, ND.

Application Deadline

This position is anticipated to close on Nov 12, 2026.

Workplace Type

This is a fully onsite position in Mandan,ND.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.