On-Site Accounts Receivable Specialist Mon-Fri

MSC Mediterranean Shipping Company SA; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Rx, Dental & Vision Insurance

Life Insurance: one-time annual salary

Long-term disability benefits

Flexible Spending Accounts

Supplemental Life, Accident, Critical

401K Plan – Safe Harbor

Wellness Program initiatives

CorporatePartner Discount Programs

Job summary

MSC Mediterranean Shipping Company in Miami seeks an Accounts Receivables Representative to drive delinquent collection efforts and maintain client relations. You will contact customers, review accounts, log payment promises, and coordinate follow-ups with overseas agents to ensure timely settlements.

The role requires on-site presence five days per week, strict adherence to timelines, and a strong customer-service mindset. Experience in credit or AR and proficiency in MS Excel are desirable.

Qualifications

• Bachelor’s degree preferred or equivalent experience in credit, accounts receivable, etc.
• English: advanced
• Strong attention to detail
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Excel with the ability to learn new software

Responsibilities

• Requests and pursues payment on delinquent accounts via communication with account holder.
• Follows established guidelines to review and update account status.
• Maintains log of payment promises and pertinent account details, schedules follow-up communication with account holder.
• Establishes and maintains positive relationships with customers.
• Provides timely and accurate response to customer inquiries and to our overseas agents.
• Follows corporate guidelines when addressing customer inquiries regarding shipments.
• Escalates unique or complex customer issues to the appropriate supervisor for resolution when necessary.
• Generates potential solutions to customer issues.
• Provides feedback regarding current corporate practices and metrics to support process efficiencies.
• Presence required on‑site 5 days per week.
• Performs other duties as assigned.

Skills

Attention to detail

Customer service

Time management

Team player

MS Excel

English communication

Education

Bachelor’s degree or equivalent in credit/accounts receivable

Tools

MS Excel

Job description

MSC Mediterranean Shipping Company in Miami seeks an Accounts Receivables Representative to drive delinquent collection efforts and maintain client relations. You will contact customers, review accounts, log payment promises, and coordinate follow-ups with overseas agents to ensure timely settlements.

The role requires on-site presence five days per week, strict adherence to timelines, and a strong customer-service mindset. Experience in credit or AR and proficiency in MS Excel are desirable.