Collections Specialist

StevenDouglas; Doral (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

A financial services company in Miami is seeking an entry-level professional to manage the recovery of delinquent accounts. The role requires contacting business owners, negotiating payment arrangements, using skip tracing tools, and documenting account activity. This is a full-time onsite position with no remote or hybrid options available.

Responsibilities

• Manage recovery of delinquent accounts by contacting business owners via phone, email, and written correspondence.
• Negotiate payment arrangements and settlements based on account history and financial standing.
• Utilize skip tracing tools to locate hard-to-reach clients while maintaining compliance with all regulations.
• Document all account activity in CRM systems for reporting and audit purposes.
• Partner with legal staff to escalate unresolved or high-risk cases.

Job description

Overview

ONSITE ROLE IN MIAMI - NO REMOTE OR HYBRID

Responsibilities

• Manage recovery of delinquent accounts by contacting business owners via phone, email, and written correspondence.
• Negotiate payment arrangements and settlements based on account history and financial standing.
• Utilize skip tracing tools to locate hard-to-reach clients while maintaining compliance with all regulations.
• Document all account activity in CRM systems for reporting and audit purposes.
• Partner with legal staff to escalate unresolved or high-risk cases.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service and Finance