On-Premise Operations Manager

SST Direct; Richmond (TX); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

401k

Quarterly incentive bonuses

Job summary

Superior Skilled Trades seeks an On-Premise Manager in Richmond, TX to oversee onsite workforce operations and serve as the primary client liaison. This full-time role focuses on managing daily operations, staffing, onboarding, safety, and performance for contract personnel.

You will drive staffing solutions, conduct onsite interviews, and coordinate with recruiters while ensuring contractual obligations are met. Competitive salary and benefits provided.

Qualifications

• 5+ years of experience in workforce management, onsite staffing, or client account management.
• Strong motivation and drive to perform in a dynamic environment.
• Experience managing large-scale onsite operations with client interaction.
• Experience conducting interviews and high-volume hiring in fast-paced settings.
• Strong problem-solving, communication and leadership skills.
• Flexible and able to pivot when needed.
• Proficiency with ATS, CRM, and Microsoft Office Suite.

Responsibilities

• Be the face of SST on the ground, managing daily operations and partnering with the client.
• Lead onsite workforce operations to meet staffing levels and contractual obligations.
• Act as the main client liaison, building trust and providing real-time solutions.
• Conduct onsite interviews and selection processes for quality workforce.
• Coordinate with internal recruiters and managers to deliver staffing solutions.
• Oversee timekeeping, onboarding, safety standards and employee relations for contract staff.
• Resolve workplace issues, investigations, and disciplinary actions as needed.
• Identify and implement process improvements to boost client satisfaction and efficiency.

Skills

Workforce management

Onsite staffing

Client account management

Interviewing

Hiring high-volume

Leadership

ATS/CRM

Tools

ATS

CRM

MS Office

Job description

Superior Skilled Trades, a leader in workforce solutions, is seeking an On-Premise Manager to oversee temporary workforce operations in Richmond, TX. This role will serve as the primary onsite leader, ensuring seamless workforce management while building and maintaining strong client relationships.

• Fulltime, Internal Position: Onsite Manager /On-Premise Manager
• Location: Richmond, TX
• Salary: $90,000-95,000/yr, plus up-to additional 20K in total annual bonus'

What You'll Do

• Be the face of SST on the ground, managing daily operations and driving success in partnership with the client
• Lead all onsite workforce operations, ensuring staffing levels meet client expectations and contractual obligations
• Act as the main client liaison – building trust, managing expectations, and providing real-time solutions
• Conduct onsite interviews and selection processes to ensure the highest quality workforce
• Partner with internal recruiters and managers to deliver timely and effective staffing solutions
• Oversee compliance, timekeeping, safety standards, onboarding, and employee relations for contract employees
• Resolve workplace issues promptly, handling investigations, disciplinary actions, and performance management
• Identify and implement process improvements that enhance client satisfaction and workforce efficiency

Qualifications

• 5+ years of experience in workforce management, onsite staffing, or client account management (skilled trades staffing strongly preferred)
• Extreme motivation, engagement, and drive to perform at a high level in a dynamic and active environment
• Proven ability to manage large-scale onsite operations with direct client interaction
• Experience conducting interviews and managing high-volume hiring in fast-paced environments
• Strong problem-solving, communication, and leadership skills
• Ability and willingness to be flexible, pivot, and change course when necessary
• Proficiency with ATS, CRM, and Microsoft Office Suite

Why Join SST?

• Competitive base salary plus quarterly incentive bonuses
• Full benefits package (medical, dental, vision, PTO, 401k)
• Career growth opportunities in a rapidly expanding company
• Supportive and dynamic team culture