On-Premise Operations Manager

SST Direct; Memphis (TN); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary

Quarterly incentive bonuses

Full benefits package

Career growth opportunities

Supportive team culture

Job summary

Superior Skilled Trades in Memphis, TN is seeking an On-Premise Manager to oversee temporary workforce operations and serve as the primary onsite leader for the client.

In this full-time internal position, you will manage daily operations, run onsite interviews, coordinate with recruiters, ensure compliance, and drive staffing solutions while building strong client relationships. The role offers a competitive base salary with bonuses and full benefits.

Qualifications

• 5+ years in workforce management or onsite staffing.
• Strong leadership and client-facing skills.
• Experience with high-volume hiring.
• Familiarity with ATS and CRM systems.
• Excellent problem-solving and communication abilities.

Responsibilities

• Be the face of SST on the ground and manage daily operations with the client.
• Lead onsite workforce operations to meet client expectations.
• Act as main client liaison and provide real-time solutions.
• Conduct onsite interviews to select top workforce.
• Collaborate with internal recruiters to deliver staffing solutions.
• Oversee compliance, timekeeping, safety, onboarding, and employee relations.
• Resolve workplace issues and manage disciplinary actions.
• Identify process improvements to boost client satisfaction and efficiency.

Skills

Workforce management

Onsite staffing

Client account management

Interviewing & high-volume hiring

Leadership & team coordination

Adaptability

Tools

ATS

CRM

Microsoft Office

Job description

Superior Skilled Trades, a leader in workforce solutions, is seeking an On-Premise Manager to oversee temporary workforce operations in Richmond, TX. This role will serve as the primary onsite leader, ensuring seamless workforce management while building and maintaining strong client relationships.

• Fulltime, Internal Position: Onsite Manager /On-Premise Manager
• Location: Memphis, TN
• Salary: $90,000-95,000/yr, plus up-to additional 20K in total annual bonus’

What You’ll Do

• Be the face of SST on the ground, managing daily operations and driving success in partnership with the client
• Lead all onsite workforce operations, ensuring staffing levels meet client expectations and contractual obligations
• Act as the main client liaison – building trust, managing expectations, and providing real-time solutions
• Conduct onsite interviews and selection processes to ensure the highest quality workforce
• Partner with internal recruiters and managers to deliver timely and effective staffing solutions
• Oversee compliance, timekeeping, safety standards, onboarding, and employee relations for contract employees
• Resolve workplace issues promptly, handling investigations, disciplinary actions, and performance management
• Identify and implement process improvements that enhance client satisfaction and workforce efficiency

Qualifications

• 5+ years of experience in workforce management, onsite staffing, or client account management (skilled trades staffing strongly preferred)
• Extreme motivation, engagement, and drive to perform at a high level in a dynamic and active environment
• Proven ability to manage large-scale onsite operations with direct client interaction
• Experience conducting interviews and managing high-volume hiring in fast-paced environments
• Strong problem-solving, communication, and leadership skills
• Ability and willingness to be flexible, pivot, and change course when necessary
• Proficiency with ATS, CRM, and Microsoft Office Suite

Why Join SST?

• Competitive base salary plus quarterly incentive bonuses
• Full benefits package (medical, dental, vision, PTO, 401k)
• Career growth opportunities in a rapidly expanding company
• Supportive and dynamic team culture