On-Field Operations Team Lead

DICK'S Sporting Goods; Hamilton (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK'S Sporting Goods in Ohio is seeking a Team Captain of On Field Operations to lead execution on the sales floor, coach teammates, and ensure an athlete-first shopping experience.

You will build a strong team, manage schedules, training, and performance reviews while upholding safety and policies. The role emphasizes merchandising, pricing, and delivering outstanding customer service across all departments.

Qualifications

• High School Diploma or Equivalent required.
• 1-3 years of experience in retail or customer-facing roles.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing clear, accurate, and knowledgeable information about products and assortment.
• Lead and coach teammates, manage schedules, and maintain staffing to meet athlete traffic and payroll goals.
• Develop plans with store leadership, execute on merchandising and floor sets, and ensure safe, compliant operations.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Ohio is seeking a Team Captain of On Field Operations to lead execution on the sales floor, coach teammates, and ensure an athlete-first shopping experience.

You will build a strong team, manage schedules, training, and performance reviews while upholding safety and policies. The role emphasizes merchandising, pricing, and delivering outstanding customer service across all departments.