On-Duty Soccer Center Operations Manager

Sofive City Soccer, Inc.; Apex (AR); On-site; USD 20,000 - 29,000; Full time

Job summary

Sofive City Soccer, Inc. is seeking a Manager on Duty for the Apex center to oversee daily operations and lead the team in the GM's absence. The role emphasizes customer service, safety, and smooth program delivery.

You will manage staff, coordinate with departments, handle inquiries, and ensure policies are followed. Flexibility to work evenings, weekends, and holidays is required; a high school diploma is required and basic computer skills are expected.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer-focused environment preferred.
• Strong interpersonal, communication, and leadership skills.
• Must be able to work evenings, weekends, and holidays.
• Ability to multitask, problem-solve, and make quick decisions.
• Familiarity with basic computer software.
• Excellent organizational skills.

Responsibilities

• Oversees daily operations and staff in the absence of the GM.
• Plan, monitor, and schedule all soccer programs, ensuring smooth operations.
• Respond to customer inquiries, complaints, and problems professionally.
• Ensure staff comply with company policies and procedures.
• Monitor inventory levels and restock supplies as needed.
• Encourage teamwork and provide guidance to staff.
• Coordinate with other departments to improve efficiency.
• Implement and maintain safety procedures for staff and customers.

Skills

Leadership

Communication

Customer service

Multitasking

Organizational skills

Basic computer software

Education

High school diploma or equivalent

Tools

Basic computer software

Job description

Sofive City Soccer, Inc. is seeking a Manager on Duty for the Apex center to oversee daily operations and lead the team in the GM's absence. The role emphasizes customer service, safety, and smooth program delivery.

You will manage staff, coordinate with departments, handle inquiries, and ensure policies are followed. Flexibility to work evenings, weekends, and holidays is required; a high school diploma is required and basic computer skills are expected.