Manager on Duty

Sofive Soccer Centers; Alameda (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Sofive Soccer Centers in Alameda, CA is seeking a Manager on Duty to oversee daily facility operations with a strong emphasis on bar and food & beverage management. You will lead frontline staff, ensure service quality, manage inventory, and drive sales while maintaining Sofive standards.

The role requires excellent communication, leadership, and decision-making abilities, plus experience in bar or F&B operations.

Qualifications

• Strong communication, leadership, customer service, and decision-making skills are required.

Responsibilities

• Oversees daily operations and staff in the absence of GM and AM.
• Takes primary responsibility for bar operations during shift, ensuring staffing, organization, and efficiency.
• Supervises bar staff to ensure high-quality service, cash handling, and adherence to policies.
• Drives bar sales by monitoring demand and increasing sales opportunities.
• Monitors bar inventory and stock levels for beverages, food, and supplies.
• Coordinates bar restocking and communicates purchasing needs to management.
• Maintains cleanliness and organization of bar, storage, and service areas.
• Responds to customer inquiries and complaints, focusing on bar and F&B concerns.
• Ensures compliance with company policies and safety procedures by all employees.
• Encourages teamwork and supports staff across the facility.
• Coordinates with Front Desk, Soccer Operations, and Food & Beverage to streamline operations.
• Prepares for leagues, events, and high-volume periods by adjusting staffing and operations.
• Implements and maintains safety procedures for staff and customers.
• Maintains a strong presence on the floor and in the bar area to address issues.

Skills

Communication

Leadership

Customer service

Decision-making

Job description

Manager on Duty:

Pay rate: $22 hourly

Job Description:

Sofive Soccer Centers is a rapidly growing business that is developing soccer centers - modern sport complexes with small-sided soccer fields. The Manager on Duty is responsible for overseeing the daily operations of the Sofive Soccer facility while ensuring that customer needs are met. The Manager on Duty will have a strong focus on bar and food & beverage operations, including managing bar staff, maintaining inventory and stock levels, driving bar sales, and ensuring a high-quality customer experience. This position requires a person with strong communication, leadership, customer service, and decision-making skills, as well as bar or food & beverage management experience.

Responsibilities

• Oversees daily operations and staff in the absence of the General Manager and Assistant Manager.
• Takes primary responsibility for bar operations during their shift, ensuring the bar is properly staffed, organized, and operating efficiently.
• Supervises and supports bar staff to ensure high-quality customer service, efficient service, proper cash handling, and adherence to company policies and procedures.
• Drives bar sales by actively monitoring customer demand, identifying opportunities to increase sales, and ensuring the bar provides a positive customer experience.
• Monitors bar inventory and stock levels, ensuring beverages, food, and other bar supplies are properly stocked and available throughout the shift.
• Coordinates and completes bar restocking, inventory checks, and communicates purchasing or supply needs to management.
• Ensures the bar area, equipment, storage areas, and service areas are clean, organized, and maintained to company standards.
• Responds to customer inquiries, complaints, and problems in a timely and professional manner, with particular attention to bar and food & beverage-related concerns.
• Ensures that all employees comply with company policies and procedures, including applicable bar, food & beverage, cash-handling, and safety procedures.
• Encourages teamwork and provides guidance and support to staff across the facility.
• Coordinates with other departments to streamline operations and increase efficiency, including Front Desk, Soccer Operations, and Food & Beverage.
• Ensures the bar and overall facility are properly prepared for leagues, events, and high-volume periods, adjusting staffing and operations as needed.
• Implements and maintains safety procedures for staff and customers.
• Maintains a strong presence on the floor and in the bar area, proactively addressing operational issues and ensuring the overall customer experience meets Sofive standards.