Soccer Center Operations Lead (Flexible Schedule)

Sofive Soccer Centers; Apex (NC); On-site; USD 20,000 - 29,000; Full time

Job summary

Sofive Soccer Centers in Apex, North Carolina, seeks a Manager on Duty to oversee daily operations and staff in the absence of the General Manager. You will guide programs, ensure high levels of customer service, and coordinate safety and operations on busy days.

Strong communication and leadership are essential, with flexibility for evenings, weekends, and holidays. This role emphasizes teamwork, efficiency, and safety across all facility activities.

Qualifications

• Must have a high school diploma or equivalent.
• Experience in a customer-focused environment.
• Excellent interpersonal, communication, and leadership skills.
• Flexible schedule including evenings, weekends, and holidays.
• Ability to multitask, problem-solve, and make quick decisions.
• Knowledge of basic computer software.
• Strong organizational skills.

Responsibilities

• Oversees daily operations and staff in the absence of GM and Assistant Manager.
• Plan, monitor, and schedule all soccer programs to ensure smooth operations and customer service.
• Respond to customer inquiries, complaints, and problems promptly.
• Ensure employees comply with company policies and procedures.
• Monitor inventory levels and restock supplies as needed.
• Encourage teamwork and provide guidance and support to staff.
• Coordinate with other departments to improve efficiency.
• Implement and maintain safety procedures for staff and customers.

Skills

Communication

Leadership

Customer service

Multitasking

Problem solving

Decision making

Computer literacy

Organizational skills

Education

High school diploma

Job description

Sofive Soccer Centers in Apex, North Carolina, seeks a Manager on Duty to oversee daily operations and staff in the absence of the General Manager. You will guide programs, ensure high levels of customer service, and coordinate safety and operations on busy days.

Strong communication and leadership are essential, with flexibility for evenings, weekends, and holidays. This role emphasizes teamwork, efficiency, and safety across all facility activities.