Soccer Center Operations Lead

Sofive; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Sofive Soccer Centers is seeking a Manager on Duty to oversee daily operations at our Chicago-area facilities and ensure outstanding customer service. The role requires strong leadership, communication, and decision-making skills to keep programs running smoothly.

You will supervise staff, coordinate programs and safety procedures, handle inquiries, and collaborate with departments to improve efficiency. Flexibility to work evenings and weekends is expected.

Qualifications

• Excellent interpersonal, communication, and leadership skills.

Responsibilities

• Oversees daily operations and staff in the absence of the General Manager and Assistant Manager.
• Plan, monitor, and schedule all soccer programs, ensuring smooth operational procedures and high customer service.
• Respond to customer inquiries, complaints, and problems in a timely and professional manner.
• Ensure employees comply with company policies and procedures.
• Monitor inventory levels, restock supplies when necessary.
• Encourage teamwork and provide guidance and support to staff.
• Coordinate with other departments to streamline operations and increase efficiency.
• Implement and maintain safety procedures for staff and customers.

Skills

Interpersonal skills

Communication

Leadership

Education

High school diploma or equivalent

Job description

Sofive Soccer Centers is seeking a Manager on Duty to oversee daily operations at our Chicago-area facilities and ensure outstanding customer service. The role requires strong leadership, communication, and decision-making skills to keep programs running smoothly.

You will supervise staff, coordinate programs and safety procedures, handle inquiries, and collaborate with departments to improve efficiency. Flexibility to work evenings and weekends is expected.