On-Campus IT Support & Imaging Assistant

Socket.dev; Laramie (WY); On-site; USD 21,000 - 30,000; Full time

Job summary

The University of Wyoming is seeking an IT Maint. Technician Assistant to provide computer maintenance and imaging support on campus in Laramie, WY. You will assist in troubleshooting, repair, and maintenance of desktops and peripherals and help with documentation and client communication.

The role emphasizes on-site work, teamwork, and adherence to detailed processes while contributing to a safe and efficient work environment. On-campus employment is required.

Qualifications

• Excellent computer skills and proficient knowledge in MS Office Suite.
• Knowledge of basic computer troubleshooting practices and procedures.
• Ability to follow detailed processes and verbal instruction.
• Strong interpersonal skills with a dedication to provide exemplary customer service.
• Proven ability to work well in a team environment.

Responsibilities

• Pickup/deliver and setup/verify functionality of new and repaired computer systems and peripherals.
• Assist in troubleshooting, repairing, and maintaining computers and peripherals using proper techniques and software diagnostics.
• Software rebuild of desktop and laptop computers through imaging.
• Provide thorough documentation for repairs performed.
• Maintain professionalism and timely communication with clients and update repair status.

Job description

The University of Wyoming is seeking an IT Maint. Technician Assistant to provide computer maintenance and imaging support on campus in Laramie, WY. You will assist in troubleshooting, repair, and maintenance of desktops and peripherals and help with documentation and client communication.

The role emphasizes on-site work, teamwork, and adherence to detailed processes while contributing to a safe and efficient work environment. On-campus employment is required.