Work Study - Computer Lab Assistant IT/Client Support Svcs

University of Wyoming; Laramie (WY); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Ability to do homework while on duty

Flexible scheduling around classes

Consistent schedule for semester

Opportunities for raises through training

On-campus job

Job summary

A regional university in Laramie is seeking a Computer Lab Assistant. The role involves providing computer support, troubleshooting issues, and maintaining the lab environment. Ideal candidates are enrolled college students with excellent customer service skills. The position offers flexible schedules to accommodate classes, the ability to do homework on shifts, and opportunities for raises through training. Previous customer service experience and familiarity with technology are required.

Qualifications

• Familiarity with Consumer Technology.
• Experience in Customer Service.

Responsibilities

• Provide basic computer support and assist users with printing.
• Troubleshoot account and email problems for lab users.
• Keep labs clean, orderly, and maintain records of print deposits.

Skills

Excellent customer service skills

Basic computing skills

Ability to troubleshoot problems

Education

Enrolled UW College Student

Tools

Microsoft Windows

Microsoft Office

Job description

Join Our Campus Community!

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

At the University of Wyoming, we are committed to creating a supportive and enriching workplace.

Join Our Campus Work Community!

Be part of the University of Wyoming community while gaining hands‑on tech and customer‑service experience. As a Computer Lab Assistant, you’ll support students and staff with basic computer and printing needs, help troubleshoot common issues, and keep the lab running smoothly — all while working a schedule that fits your classes.

Why you’ll love it

• Get paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training.
• On‑campus job with flexible scheduling around classes (including 1‑hour shifts).
• Consistent schedule for the semester with easy options to pick up extra shifts.
• Work a variety of shifts (days, evenings, weekends, nights). Preference given to those available 7 am–1 pm M–F or late‑night/shift work (5 pm–11 pm).

JOB TITLE:

ATS (Academic Technology Services) Computer Lab Assistant

JOB PURPOSE:

• Provide friendly, helpful basic computer support and assist users with printing and software problems.
• Get paid to do your homework and help others in the lab space to be productive as well.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

THIS IS A WORK STUDY JOB LISTING. (If you do not have a federal work study, you must apply using our non‑work study application.)

• Provide basic computer support and assist users with printing and software problems.
• Troubleshoot account, quota, and email problems for lab users.
• Keep labs clean and orderly, collect lost/found items, and maintain records of print deposits.
• Can complete exams and optional training to earn raises.

Perks include:

Additional printing abilities, ability to do homework while on duty, on‑campus employment, scheduling around classes (including 1‑hour shifts), same schedule for whole semester, flexible time off, ability to pick up additional shifts beyond regular schedule.

• Shifts available days, evenings, weekends, and overnights. Those with availability between 7 am and 1 pm M‑F or for shifts 5 pm–11 pm usually given preference.

Minimum Qualifications:

• Education: Enrolled UW College Student
• Experience: Customer Service
• Other requirements: Familiarity with Consumer Technology

Desired Qualifications:

• Excellent customer service skills
• Working knowledge of Microsoft Windows and Office
• Basic computing skills
• Ability to troubleshoot problems and communicate solutions
• Work with cash amounts in US dollars up to $100

Required Materials:

Complete the online application and upload the following for a complete application: cover letter, resume or C.V., and contact information for four work‑related references.

Work Location:

On‑campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus.

Hiring Statement/EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307‑766‑2377 or email [e-mail].

About Laramie:

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4‑year university, helping to make it a leader in academics, research, and outreach with state‑of‑the‑art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/.